Chauffeur details and journey updates
See when a chauffeur is assigned, travelling to pickup, waiting or carrying the passenger.
Journey updates
The dashboard translates operational progress into customer-friendly updates, including chauffeur assignment, travelling to pickup, arrival, passenger on board and journey completion.
Chauffeur and vehicle details
Once assigned and made available, the booking can show the chauffeur name and customer-safe vehicle information. Assignment details may change if operational circumstances require it.
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Need help with an upcoming journey?
For a time-sensitive pickup issue, call or use WhatsApp. For general enquiries, account help, payments or feedback, email our Booking Team.