Child seats, booster seats and special instructions
Request child seating and share useful instructions for the chauffeur.
Child and booster seats
Request a child seat or booster seat during booking. The booking flow requires a suitable family vehicle class when a seat is selected, and availability remains subject to vehicle and operational capacity.
You remain responsible for checking that the requested seat is suitable for the child's needs.
Notes for your chauffeur
Use the booking notes for relevant pickup or passenger instructions. Do not place passwords, card details or other unnecessary sensitive information in the notes.
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Need help with an upcoming journey?
For a time-sensitive pickup issue, call or use WhatsApp. For general enquiries, account help, payments or feedback, email our Booking Team.