Can I request a specific vehicle?
Understand example models, equivalents and operational vehicle changes.
Vehicle class rather than a guaranteed model
Website vehicle models are examples. RTS Black aims to provide the booked class or a suitable equivalent and may provide a similar or higher-standard alternative if operational circumstances require it.
Special requests
Add a relevant note or contact the Booking Team before travel. A request for a particular make, model, colour or registration is not guaranteed unless RTS Black confirms it explicitly.
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Need help with an upcoming journey?
For a time-sensitive pickup issue, call or use WhatsApp. For general enquiries, account help, payments or feedback, email our Booking Team.

